Bombardier is pleased to announce that its service centre at London Biggin Hill Airport is adding enhanced interior repair and refurbishment activities to the facility, providing customers in the region with extended maintenance and support capabilities. Austrian-based F/LIST, one of the most respected global manufacturers of high-end interiors for business aircraft, will partner with Bombardier on the development of the enhanced interior shop, which will significantly enhance support and service operations for customers in the region.
With targeted operational readiness in the coming months, the enhanced interior shop will feature a full spectrum of in-cabin repairs available via the F/LIST worldwide Mobile Repair Team while adding up to 20 new local jobs over the next several years.
The development of the enhanced interior shop at the Biggin Hill Service Centre builds on the existing long-standing relationship between F/LIST and Bombardier. The Austrian-based firm is well-versed with Bombardier's business aircraft programs, having installed significant components such as flooring, veneers, cabinetry and showers on various aircraft platforms for more than a decade.
"We are very pleased to be working with F/LIST to provide enhanced interior repair and refurbishment capabilities at the Biggin Hill Service Centre, offering even more service and support options for our European-based customers," said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience, Bombardier Business Aircraft. "Customer satisfaction is always a top priority at Bombardier and the new interior shop will enhance reliability and expectations, further strengthening our support to our customers."
The new interior shop will feature up to 3,000 sq. ft. of repair and refurbishment capabilities, including cabinetry repair and soft-goods refurbishment. This key partnership also establishes an opportunity for future expansion of interior repair capabilities at the service centre.
"We are proud to be Bombardier's partner in Biggin Hill to provide the highest quality interior services from small on-board repairs through cabin interior upgrades to the integration of floorings and other innovative products to their customers," said Katharina List-Nagl, CEO of F/LIST. "This collaboration is an enormous, important milestone for F/LIST, not only in the aftermarket segment but also for our partnership with Bombardier."
Bombardier has a strong footprint in Europe and continues to grow its customer service and support presence worldwide. In addition to its Service Centre in Biggin Hill, UK, Bombardier boasts seven line maintenance stations and 11 ground support vehicles across Europe in addition to a dedicated Mobile Response Team Challenger 300 aircraft, which supplements the shipping of parts out of Bombardier's European parts distribution hub in Frankfurt.