INDIAN ARMED FORCES CHIEFS ON OUR RELENTLESS AND FOCUSED PUBLISHING EFFORTS
SP Guide Publications puts forth a well compiled articulation of issues, pursuits and accomplishments of the Indian Army, over the years
"Over the past 60 years, the growth of SP Guide Publications has mirrored the rising stature of Indian Navy. Its well-researched and informative magazines on Defence and Aerospace sector have served to shape an educated opinion of our military personnel, policy makers and the public alike. I wish SP's Publication team continued success, fair winds and following seas in all future endeavour!"
Since, its inception in 1964, SP Guide Publications has consistently demonstrated commitment to high-quality journalism in the aerospace and defence sectors, earning a well-deserved reputation as Asia's largest media house in this domain. I wish SP Guide Publications continued success in its pursuit of excellence.
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Tata Group takes a major step in transforming Air India by selecting Amadeus to power its passenger service platform
- India's flagship airline, recently acquired by Tata Group, has adopted the full Amadeus Altéa Passenger Service System Suite (PSS) to power its customer interfaces
- New PSS to be a key element of Air India's resurgence as the carrier charts new course for aviation in India and beyond
Tata Group has taken a major step towards transforming Air India's customer experience and operational effectiveness by deploying best-in-class technology solutions from Amadeus as part of the carrier's revitalisation. Air India is implementing the full Amadeus Altéa PSS suite, including components ranging from revenue management, revenue accounting, retailing, and merchandising, website, mobile and frequent flyer program management.
The platform delivers a modern and efficient reservations solution to customers and travel partners. The advanced system will also equip Air India with technology that will enhance its operational efficiency.
Nipun Aggarwal, Chief Commercial Officer, Air India, said, "In line with the vision laid out by the Tata Group Chairman, Mr. N Chandrasekeran, to make Air India a World Class Airline, we are adopting several cutting-edge technology solutions to transform Air India's customer experience. Amadeus Altéa PSS is the first of many such initiatives to transform Air India. We look forward to working with the teams at Amadeus to deliver on our vision."
Cyril Tetaz, Executive Vice President, Altéa, Amadeus, said, "We are honored to be the technology partner for Air India as the carrier undergoes an ambitious transformation. India is an important market for Amadeus and we have our second largest R&D center located there. This will enable close innovation with Air India. Our advanced technology solutions will provide the building blocks for Air India to deliver smooth experiences for its passengers."
The initial PSS cutover took place in late May and a midterm roadmap was agreed upon to support the airline's transformation ahead. Air India has a fleet of 117 aircraft, and in addition to a robust domestic network, the carrier occupies a unique international footprint ranging across geographies, including North America, Europe, and the Middle East.
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